The Goldendale Sentinel - Headlines & History since 1879

By Linda Czajka
For The Sentinel 

Dispatch Center finally opens to rave reviews

 

Contributed: Jeff King

A WORLD OF DIFFERENCE: Dispatchers at work in the newly opened emergency dispatch center on Columbus Avenue in Goldendale. Staff report an amazing difference in being able to work with state-of-the-art equipment and spacious surroundings.

The wait is finally over.

After many years of planning, frustrating setbacks, and months of fine tuning, testing and training, the new Klickitat County 911 Dispatch Center is now fully manned and operational.

Was it worth the wait? All emergency management personnel and responders give a resounding yes!

The state-of-the-art 911 system is a vast improvement from the antiquated system that was originally in place. Computer monitors have replaced the large cumbersome consoles of old. Now with just a click of a mouse or a tap on a computer screen, valuable time is saved responding to emergencies across all of Klickitat County.

In conjunction with the improvements and implementation of additional radio towers, dispatchers can now communicate with police, fire, and medical in areas where emergency responders were previously unreachable by radio. This too has had a profound impact in reducing the response time to emergencies as well as to provide additional safety for all emergency responders.

The most visible improvement is that of the center itself. Gone are the days of working in a dark, cramped, and noisy environment right next to the county jail. Dispatchers have repeatedly commented that the spacious surroundings, and large windows have made a noticeably positive impact in reducing the stress of their otherwise highly stressful work.

While striving to serve the best interests of the community, there is much to be thankful for and so many to thank. None of this would have been possible if not for the support of our Board of County Commissioners and the many citizens in our community. Together, we are making a difference.

-Linda Czajka is the Public Information Officer for the Klickitat County Emergency Management Department.

 

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