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Phone and Internet Discounts Available to CenturyLink Customers

 


CenturyLink participates in a government benefit program (Lifeline) to make residential telephone of broadband service more affordable to eligible low-income individuals and families. Eligible customers are those that meet eligibility standards as defined by the FCC and state commissions. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits (up to an additional $25 of enhanced Lifeline support monthly and a credit of up to $100 on their initial installation charges) if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or broadband service per household, which can be on either a wireline or wireless service. Broadband speeds must be 10 Mbps download and 1 Mbps upload or faster to qualify.

A household is defined for the purposes of the Lifeline program as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone service can be punished by fine or imprisonment and can be barred from the program.

Lifeline eligible subscribers may also qualify for reliable home high-speed Internet service up to 1.5 Mbps for $9.95* per month for the first 12 months of service. Further details are available at centurylink.com/internetbasics.

If you live in a CenturyLink service area, please call 1.855.954.6546 or visit centurylink.com/lifeline with questions or to request an application for the Lifeline program.

*CenturyLink Internet Basics Program – Residential customers only who qualify based on meeting income level or program participation eligibility requirements, and requires remaining eligible for the entire offer period. First bill will include charges for the first full month of service billed in advance, prorated charges for service from the date of installation to bill date, and one-time charges and fees described below. Qualifying customers may keep this program for a maximum of 60 months after service activation provided customers still qualify during that time. Listed High-Speed Internet rate of $9.95/mo. applies for first 12 months of service (after which the rate reverts to $14.95/mo. for the next 48 months of service), and requires a 12-month-term agreement. Customer must either lease a modem/router from CenturyLink for an additional monthly charge or independently purchase a modem/router, and a one-time High-Speed Internet activation fee applies. A one-time professional installation charge (if selected by customer) and a one-time shipping and handling fee applies to customer’s modem/router. General – Services not available everywhere. CenturyLink may change or cancel services or substitute similar services at its sole discretion without notice. Offer, plans, and stated rates are subject to change and may vary by service area. Deposit may be required. Additional restrictions apply. Terms and Conditions – All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink.com. Taxes, Fees, and Surcharges – Applicable taxes, fees, and surcharges include a carrier Universal Service charge, carrier cost recovery surcharges, state and local fees that vary by area and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates. © 2016 CenturyLink. All Rights Reserved.

 

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