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Delivery service offered by first responders

 

March 25, 2020



People isolated in quarantine in and near Goldendale will soon be able to get their groceries and other necessities delivered to them.

Klickitat County’s Emergency Operations Center (EOC), working with Washington Gorge Action Programs (WAGAP), will begin delivering necessity supplies to quarantined members of the community on Monday, March 27. The service specifically aims to help people in quarantine (may have been exposed to COVID-19), isolation (have tested positive for COVID-19), high risk, and vulnerable populations.

Vulnerable populations, as defined by the CDC and Washington State Department of Public Health, includes anyone who has difficulty communicating, difficulty accessing medical care, may need help maintaining independence, requires constant supervision, may need help accessing transportation, has serious underlying medical conditions, or is at high risk for complications from COVID-19 such as diabetes, heart disease, lung disease, or a weakened immune system.

To access this service, community members who meet these conditions can contact the WAGAP Call Center at (509) 493-2662 or (800) 755-1192 for guidance. The Call Center will work with the customer to determine which store to call from the list of participating stores below. The customer will then order groceries via that store’s specific systems and requirements. Following order placement with the assigned store, the customer then can contact the Call Center to notify them of the order for first responder pick-up and delivery.

When ordering groceries, customers should make note of any ticket or receipt number to give to WAGAP, along with their name, phone number, pick-up site (participating store), delivery address, any notes regarding gates or dogs, and any special needs such as the inability of the customer to move groceries into their own home. These circumstances will require special handling.

Participating Stores:

Goldendale Market Fresh

622 E Broadway St

Goldendale, WA 98620

773-3072

Holcomb’s Sentry

320 S Columbus Ave

Goldendale, WA 98620

773-4958

The EOC says it will notify the public as other stores join the program. Stores can be added to this list by emailing KlickitatEOCLiaison@gmail.com.

Delivery personnel are first responders from various local fire departments, Sheriff's Posse, and Search and Rescue (SAR). Delivery teams will consist of two or more personnel, and they will wear agency identifying clothing such as vests. They will maintain physical-distancing rules of six feet or more from other people. They will leave groceries at the doorstep to help prevent the possible spread of COVID-19.

The WAGAP Call Center’s hours of operation will be Monday through Friday, 9 a.m. to 1 p.m. Delivery hours will be between 9 a.m. and 5 p.m. after the store has completed processing the order.

 

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