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Regulators expand bill assistance program for Avista customers


April 15, 2020

The Washington Utilities and Transportation Commission (UTC) today approved temporary changes to Avista Corporation’s Low-Income Rate Assistance Program (LIRAP) to provide aid to customers who have lost income due to the COVID-19 pandemic.

Residential natural gas and electric customers having trouble paying their bills will be able to apply for hardship grants of up to $350 from current LIRAP funds, and an existing cap of one grant per program per year has been lifted.

Additionally, the low-income verification requirement to qualify for Avista’s LIRAP program has been shortened from three months to one month so that customers experiencing a sudden loss of income can receive aid quick...

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