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State ranks high for unwanted calls


November 20, 2019

Unwanted calls have infiltrated the daily lives of Americans making up 66% of FCC complaints in 2018. In a new study, my team at analyzed the FCC's Consumer Complaint Open Data since 2015 to learn complaint trends over time across all FCC concerns.

Unfortunately, Washington stood out:

• Washington ranks No. 5 for the state with the most FCC complaints in every category with 514.9 complaints per 100K residents in 2018

• Washington also ranks No. 6 for the state with the most FCC complaints on unwanted calls with 280.5 complaints per 100K residents—that’s a 12% increase over 4 years

• Additionally, the state ranks No. 5 for FCC complaints in the privacy category with...

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